WhatsApp Business API
SaaS workspace for WhatsApp Business: connect your own account, send approved templates, run campaigns, and reply from a shared inbox. Early access — not a claim of official Meta partnership.
Powerful Features
Everything you need for WhatsApp Business communications
Rich Media Support
Send images, videos, documents, and interactive messages to engage customers effectively.
Message Templates
Pre-approved message templates for notifications, marketing, and customer service.
End-to-End Encryption
WhatsApp's built-in encryption ensures all messages are secure and private.
Real-time Analytics
Track delivery, read receipts, and engagement metrics in real-time.
Instant Delivery
Messages are delivered instantly with high delivery rates and read receipts.
Customer Profiles
Maintain customer conversation history and profile information.
Popular Use Cases
See how businesses use WhatsApp to improve customer engagement
Customer Support
Provide instant customer support with rich media and quick replies.
Key Benefits:
- Faster resolution times
- Higher customer satisfaction
- Reduced support costs
Order Notifications
Send order confirmations, shipping updates, and delivery notifications.
Key Benefits:
- Improved customer experience
- Reduced support inquiries
- Higher engagement
Marketing Campaigns
Run targeted marketing campaigns with high open and engagement rates.
Key Benefits:
- 98% open rates
- Higher conversion rates
- Better ROI
Appointment Reminders
Send appointment confirmations and reminders to reduce no-shows.
Key Benefits:
- Reduced no-shows
- Better scheduling efficiency
- Improved operations
Why Choose Our WhatsApp API?
Built so teams can use their own WhatsApp Business Account inside one workspace — inbox, templates, and campaigns
WhatsApp Business messaging
Designed for WhatsApp Business conversations, templates, and customer replies as the product rolls out.
Enterprise Security
Security and compliance controls are being designed with enterprise requirements in mind. Certifications will be published when they are in place.
Easy Integration
Customers connect their own WhatsApp Business Account. A REST API and public docs will ship with early-access sandbox — they are not published yet.
Expert Support
Onboarding help during early access. This is not a 24/7 production support SLA.
Frequently Asked Questions
Everything you need to know about WhatsApp Business API
How do I get started with WhatsApp Business API?
You connect your own WhatsApp Business Account in the Converix workspace. We help with Meta / WhatsApp onboarding where we can. Access is early-access SaaS, not an instant production guarantee.
What types of messages can I send?
You can send template messages (pre-approved by WhatsApp) for notifications and marketing, and session messages for customer service conversations. We support text, images, videos, documents, and interactive messages.
Are there any message limits?
WhatsApp has rate limits based on your phone number's messaging tier. You start with 1,000 conversations per day and can scale up to millions based on your messaging quality and volume.
How much does WhatsApp Business API cost?
WhatsApp conversation charges are set by Meta and vary by country. Converix workspace pricing is being finalized for early access — ask us for the current draft, not a published rate card.
Can I integrate with my existing CRM or helpdesk?
Webhooks and a REST API are part of the planned workspace. Public documentation will be published when the sandbox opens. Until then, talk to us about your CRM or helpdesk.
Ready to Connect with 2+ Billion Users?
Request early access if you want to connect your WhatsApp Business Account for templates, inbox, and campaigns